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    Walk-In @ "FUTURESOFT" : Service Desk : Delhi : On 19 Feb 2011

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    Join date : 2011-01-29

    Walk-In @ "FUTURESOFT" : Service Desk : Delhi : On 19 Feb 2011

    Post by Admin on Wed Feb 16, 2011 2:01 pm


    FutureSoft solutions Pvt. Ltd. (www.fspl.co.in)

    Futuresoft is a leading IT services and solutions company specializing in customized business solutions. Futuresoft helps clients plan, build and maintain their IT infrastructures. Futuresoft offers business solutions including Managed services, Enterprise Security, Enterprise Storage, Infrastructure Optimization and Unified communications. Our solutions are designed to resolve business challenges and adapt to the dynamic business needs. Our simple, cost effective and right sized solutions delivered thru a process driven approach has benefited over 250 customers across Industry verticals like ITES / BPO, Software, Manufacturing, Banking & Finance, FMCG and Telecom etc.

    (1+ Years) Walk-In : Servicedesk Engineer @ Delhi

    Job Position : Tech Support Engineer

    Job Category : IT / Software

    Job Location : Delhi, NCR

    No. of Openings : 5

    Desired Education : B.Sc / B.Tech / B.E / BCA

    Desired Experience : 1 to 3 Years (Mandatory)

    Job Description :
    • Manage end-user customer phone calls / Chat / E-mail.
    • Demonstrate effective typing and verbal communication skills
    • Document case information
    • Utilize the Phone System.
    • Demonstrate efficient problem solving and troubleshooting skills.
    • Demonstrate commitment to client/internal/customer satisfaction
    • Demonstrate basic technical knowledge.
    • Up sell the product plans of the organization.

    Skills Required :
    • Basic knowledge of PCs and Internet
    • Basic knowledge of operating systems – DOS, Win 98, Me, XP, NT, 2000
    • Basic knowledge of computer hardware components – CPU, Motherboard, RAM, HDD, Modem
    • Basic technical troubleshooting skills/ability
    • Communication flow, sentence construction & correct grammar in written & Spoken English Communication, Speech clarity, voice clarity, good pronunciation and should not have MTI (Mother Tongue Influence)
    • Good listening and responding skills
    • Communication Skill: Excellent

    Work Environment : 24x7

    CTC : 3.6 LPA

    Note :
    • Candidates can come directly for interview (need not to send soft copy of CV)
    • Candidates need to come on the specified time period.
    • Candidates having communication skills below 8/10, need not to apply.


    Walk-In Date : On 19th February 2011 (Saturday) : 10 AM - 2 PM

    Contact Address :
    FutureSoft (India) Pvt Ltd
    253, Okhla Industrial Estate Phase III
    New Delhi 110020

    Contact Person : Shilpee Sinha

    Contact Number : +91-11-42228888


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